user experience, usability, & e-learning research & design

Providing a delightful experience for your users is good business. Perhaps that's why leading companies like IBM, Proctor & Gamble, and Apple invest heavily in it. In fact, research has demonstrated an impressive return on investment (ROI) for enhancing the user experience (UX): $1 invested returns between $2 and $100*. For web site UX, Forrester Research estimates an ROI of 67% to 1,795%*. This ROI is accomplished by increasing product sales, enhancing user productivity, decreasing development and support costs, and reducing deployment risks (more on UX consulting services, more on ROI in the UX White Paper. E-learning can also provide impressive ROI by significantly reducing the cost of delivering training while improving learner access, convenience, and control (more on E-learning)

Kiewe Consulting is owned and managed by Howard Kiewe*.

Since 1999, Howard has delivered compelling user experiences for leading companies as user researcher, information architect, UI interaction designer, and instructional designer (more).

Howard can work along side your team or with his own network of talented professionals to help make your next product release a resounding success.


     Howard has shown excellent business sense in driving development based on the customer needs at optimal costs. I have been personally very satisfied by the outcome of his assignment and the resulting benefit for Ericsson. - Pierre Lequient, Manager of Product Management, Ericsson PCN (read case study).
     Howard demonstrated a keen understanding of the user’s needs, abilities, and working habits, and proceeded to design the interface in a manner that serves as a case study in user-centered design conducted properly. - Jeremy R. Cooperstock, Associate Professor, McGill University (read case study). Previous: Why